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FAQ

1.How to maintain and clean the indoor playground?

Maintenance: Everyone should take off his shoes when entering the indoor playground; the EVA mat must be avoided to step by shoes with high heels.

Cleaning: Use cleaning rag to clean the surface of the indoor playground periodically.

2.Are there any limits about the height? How high do you usually make? Will it be dangerous if we make it higher than the normal?

The height depends on the area size of your place. We must leave 30cm from the ceiling. Normally, we make two floors 2.8m while three floors 4.1m. If we have the space to make it higher, it’s also possible and won’t be dangerous.

3.How long does it take to get a plan or design ? How about the production time?

It depends on the size of your playground. Take a 100m2 indoor playground as an example, It takes 2-3days to finish an initial design and about 15days for production. If you have a large or complex project, it may take a bit longer.

4.How much will your indoor playground cost ?

As the indoor playground is always custom designed and involves many products and accessories, the price has to be calculated based on the final design.

5.How can I install it after getting the playground?

Before shipment, we will try to install the frame to make sure it can be set up, And we will attach some labels on goods and mark the length of pipe for instruction. What’s more , we will offer you the 3D installation instruction(some manufacturers can’t provide it ) and teaching video. Our professional technician also can be sent to your site if you need, and we will sign an installation contract with you.